Monthly unlimited and 10-ride tickets, as well as most one-way and round-trip tickets, are issued as eTickets, regardless of how they are purchased. These tickets do not have cash value and may be reprinted or accessed on a computer or mobile device if lost. Tickets for certain itineraries (e.g. group travel tickets) are issued as paper-value tickets; this type of ticket is like cash and should be safeguarded. eTickets will appear as a PDF at the bottom of the confirmation email. Conductors and bus drivers will collect paper-value tickets upon boarding the train/bus, so if your ticket is lost, they will not be able to look it up on their scanning device.

Please note: Amtrak and the Capitol Corridor are not responsible for lost, stolen, misplaced, or destroyed tickets. You must purchase a new ticket to travel.