Amtrak Guest Rewards

Amtrak Guest Rewards

For information on the Amtrak Guest Rewards program, call 1-800-307-5000 or visit There you can check your balance, view benefits, and redeem points.
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    • Security

      Conductors may check anyone’s government-issued photo ID and ticket. At the discretion of the Federal Transportation Security Administration (TSA), police officers may conduct random passenger ticket and identification checks on board trains. ...
    • Receipt Copy

      To obtain a copy of your receipt, you can contact Amtrak directly, using their online form or by calling 1-800-USA-Rail or 1 (800) 872-7245.
    • Refunds and Transportation Credits

      Single-ride and round trip tickets are fully refundable without any change or cancellation fees, if canceled prior to your original departure date on As the service provider for the Capitol Corridor, Amtrak has established guidelines for ...
    • Lost and Found

      Think you've lost or misplaced an item? Reporting lost items: Please submit a Lost Item Report through Amtrak in order to locate your item. Once you fill out the online form you'll get an email with your Lost Item ID tracking number. Their team will ...
    • Joint Ticketing

      The CCJPA currently participates in joint ticketing programs with Roseville Transit and Placer Commuter Express Bus Roseville Transit Under the joint ticketing arrangement between Roseville Transit buses and Capitol Corridor trains and motorcoaches, ...