Amtrak Guest Rewards

Amtrak Guest Rewards

For information on the Amtrak Guest Rewards program, call 1-800-307-5000 or visit www.amtrak.com/guestrewards. There you can check your balance, view benefits, and redeem points.
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    • Security

      Conductors may check anyone’s government-issued photo ID and ticket. At the discretion of the Federal Transportation Security Administration (TSA), police officers may conduct random passenger ticket and identification checks on board trains. ...
    • Receipt Copy

      To obtain a copy of your receipt, you can contact Amtrak directly, using their online form or by calling 1-800-USA-Rail or 1 (800) 872-7245.
    • Refunds and Transportation Credits

      Single-ride and round trip tickets are fully refundable without any change or cancellation fees, if canceled prior to your original departure date on amtrak.com. As the service provider for the Capitol Corridor, Amtrak has established guidelines for ...
    • Passenger Age Restrictions

      Children 12 years old and under are required to be accompanied by an adult who is at least 18 years old. Children who are 13, 14, or 15 may travel unaccompanied in accordance with Amtrak’s Unaccompanied Minor Policy. This policy includes the ...
    • Lost and Found

      Think you've lost or misplaced an item? Reporting lost items: Please submit a Lost Item Report through Amtrak in order to locate your item. Once you fill out the online form you'll get an email with your Lost Item ID tracking number. Their team will ...